We help people elevate
the impact of lived experience
A lived experience consulting firm transforming health, mental health, and social service systems.
Our Services
We help turn lived experience into meaningful engagement, stronger teams and better services.
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Bring lived experience into meaningful conversations, decisions and change.
Workshops and consultations
Community and sector engagement strategies
Survey design and analysis
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Turn lived experience insights into better services and systems.
Service co-design
User journey mapping
Evaluation and improvement
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Build the structures, skills and supports that help lived experience teams thrive.
Workforce review and design
Coaching, supervision and reflective practice
Training and capability building programs
Our Team
Lived experience. Professional expertise. Shared purpose.
Olivia Hatchman
Co-founder & Director-
Olivia is a workforce development leader and mentor with over 7 years of experience driving workforce redesign, culture change and strategic planning across mental health and health promotion services.
She is known for leading transformative co‑design initiatives, strengthening lived experience governance, and building high‑performing, strengths‑based teams across clinical services, government, and research settings.
Drawing on her mental health lived experience, frontline peer work, and her background in fitness and health promotion, Olivia’s is passionate about building the capability of the sector’s emerging leaders.
Daniel Gor
Co-founder & Director-
Daniel is a lived experience policy leader with 5 years of experience driving system and service improvement across clinical mental health services, government, NGOs, and universities.
Daniel brings his experiences supporting family and friends with mental ill‑health, his own mental health journey, and his migrant family background. He takes a grounded, relational, and culturally responsive approach to transforming mental health services.
He has worked in family/carer lived experience roles to drive system and service improvement across clinical mental health services, government, NGOs, and universities. Daniel brings expertise in co‑production and lived experience-led approaches, service design, LLE engagement, and workforce development.
Ali Noura
Co-founder & Director
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Ali Noura is a strategy expert with over 8 years of experience driving systems and organisational change across Australia’s health, mental health, and social policy sectors.
He is known for building trust-based relationships with clients, communities, and sector stakeholders, allowing him to deeply understand challenges and deliver solutions that are strategic, pragmatic, and impactful.
Grounded in his mental health and migrant-refugee lived experience, Ali’s passion is working to create systems that are practical, compassionate, and culturally responsive to the communities and workers they serve.
Our Lively Network
Change at scale requires a community.
Our Lively Network is exactly that. A growing collective of diverse experts united by a shared belief in the power of lived experience. We collaborate, connect, and co-create to deliver meaningful impact across Australia.
Expertise
Co-Design • Training • Strategic Planning • Peer Support • Executive Coaching • UX Design • Evaluation • Data Analytics • Healthcare Workforce Planning • & More
Our Clients
We partner with those who are ready to transform complex systems so that they genuinely reflect the people they serve.
Wellways
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Orygen National
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Victorian Department of Health
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ermha365
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Victorian Collaborative Centre
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Wellways • Orygen National • Victorian Department of Health • ermha365 • Victorian Collaborative Centre •